With our live remote-assistance tool, a member of our customer service team can view your computer and share control of your mouse and keyboard to get you on your way to a solution.
You are in control of your computer at all times. You have to authorize screen sharing and you can take control back by simply moving your mouse.

Please complete the form below in full:
I am a current client     Yes       No

 

Enter web username (email address)

     
  Enter web password:

     
  Service Type:                 
     
  Brief Description of Problem:
     
  Select problem category:
  Select Representative



For more information on How GoToAssist Works: You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a GoToAssist demonstration of screen-sharing session for more information.